1. Introduction

Welcome to Booking Management. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, phone number, email address, date of birth, gender, and address.
• Identity Verification: Government-issued ID documents (Aadhaar, PAN, Driving License, Voter ID, or Passport) for verification purposes.
• Booking Information: Details of your bookings, preferences, and transaction history.
• Device Information: Device type, operating system, and unique device identifiers.

3. How We Use Your Information

• To provide and maintain our booking services.
• To process your bookings and transactions.
• To verify your identity for security purposes.
• To communicate with you about your account, bookings, and updates.
• To improve our services and user experience.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Merchants: To fulfill your bookings.
• Payment Processors: To process your payments securely.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage practices.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, your data will be permanently removed within 90 days of admin approval.

7. Your Rights

You have the right to:

• Access your personal information.
• Correct inaccurate or incomplete data.
• Request deletion of your account and personal data via our Delete Account page.
• Withdraw consent for data processing.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through the application or reach out to our support team.